Opening Times

Monday 10:00 – 16:00
Tuesday 10:00 – 16:00
Weds 10:00 – 16:00
Thursday 10:00 – 16:00
Friday 10:00 – 16:00
Saturday 10:00 – 16:00
Sunday Closed


Sorry but we are closed on:

Friday 13th December – closed all day

Christmas and New Year 2019

Christmas Eve – open

30th and New Years Eve – open

Thursday 2nd and Friday 3rd January – open


We will be closed on Saturdays from January until 28 March.

Where to find us

Useful things to know


We are located at ShelterBox HQ on Charles Street in the heart of Truro. It’s a short walk from the Cathedral and right next to Moorfield car park. It’s a ten minute walk from the train station and five minutes from the park and ride drop off point.



The visitor centre is accessed through wide double doors and is on flat level surfaces on the ground floor, making it wheel chair and buggy friendly. We have an easy access toilet and baby changing facilities.

Visiting with your dog

Only Registered guide-dogs are permitted in the visitor centre.

You’re more than welcome to wait with your dog in our reception area while other members of your group look around, before you swap doggy day care duties and explore the visitor centre yourself.

Contact Us

If you have any questions about visiting us, or would like to book a group visit please don’t hesitate to get in touch.

Call us on 01872 302600 

Email us at [email protected]